DonorDock and Online Giving Fees

Online donations are essential for nonprofits in today's world.

When a donor donates through a DonorDock Giving Page, regular credit card processing fees apply.

Credit Card Processing Fees occur when the payment processor (such as Stripe) deducts a fee from the donation and credits your account with the net amount for the transaction. Processing fees are not related to DonorDock and are an unavoidable part of processing any online transactions.

With Online Giving Pages in DonorDock, Donors will have the option to check if they would like to cover the processing fee for their donation or not.

Donor Funded Platform Fees give donors the option to cover fees on their donations. The amount the donor elects to pay will be a flat 5% and $.30 to cover the processing fees and to support DonorDock. If the donor does not cover the fees on the transaction, your organization will only be charged the regular processing fees from Stripe, and no processing fee from DonorDock will be charged.

As a comparison, here are just a few of our competitors and the transaction fees they charge the charity, on top of the Stripe processing fees, for each donation. Unlike other online giving providers, we do not charge mandatory platform fees for online donations. Instead donors may easily select not to cover fees, and only regular processing charges will apply.