DonorDock to Avid Integration
The DonorDock and Avid integration allows you to sync donor data into Avid for analysis, segmentation, and reporting. Once connected, Avid will automatically pull data from DonorDock on a recurring schedule, helping your team better understand and engage your supporters.
Avid is a read-only integration, meaning it pulls data from DonorDock but does not modify your records.
Steps at a Glance
Create API credentials in DonorDock
Enter credentials in Avid
Connect and validate
Allow the initial sync to complete
What Avid Syncs from DonorDock
Once connected, Avid will automatically sync the following data:
Data Type | Description |
|---|---|
Contacts | Donor records, including custom fields |
Gifts | One-time and recurring transactions |
Campaigns | Campaign data for reporting and attribution |
Appeals | Fundraising appeals |
Activities | Engagement and interaction history |
Events | Event records |
Funds | Fund and designation data |
Badges | Tags used for segmentation |
Full Navigation Steps
Step 1: Create API Credentials in DonorDock
Log in to your DonorDock account
Open the Settings Menu (grid icon top right)
Select Integrations
Locate the Avid integration tile
Click Connect
Under Settings, click Create API Key
DonorDock will generate:
Tenant ID
API Key
API Secret
Copy and store all three values
Step 2: Add DonorDock API keys in Avid
Log in to your Avid account
Navigate to Connections
Click Add Connection
Select DonorDock from the list
Enter the credentials from DonorDock
Click Connect
What Happens After You Connect
After a successful connection:
Avid begins an initial full data sync
This process may take several hours, depending on database size
After the initial sync, only new and updated records are synced
Data becomes available in Avid Insights and Audiences
💡 The initial sync includes your full DonorDock history.