Merge Tag Reference Table

Merge tags act as placeholders for information stored in DonorDock. When DonorDock generates a communication, It replaces each merge tag with the applicable information from the Contact, Gift, Organization, Pledge, or other source.

All merge tags must remain enclosed within the complete double-brace structure, such as:

{{donor.first_name}}

Do not remove or alter the braces or other portions of the merge tag, as doing so may prevent DonorDock from recognizing and populating it correctly.

The merge tags available depend on the type of template or communication you are creating. Gift and Pledge merge tags are available for Transactional templates.

Donor Merge Tags

Donor merge tags pull information from the Contact record and generally begin with {{donor..

Merge Tag Name

Merge Tag

What It Populates

Donor Account Number

{{donor.account_number}}

The account number assigned to the Contact record.

Donor Address 1

{{donor.address1}}

First line of the Contact's primary address.

Donor Address 2

{{donor.address2}}

Second line of the Contact's primary address.

Donor Address Block

{{donor.address_block}}

Generates the complete mailing address while accounting for empty address fields. Available for Microsoft Word templates only.

Donor Addressee

{{donor.addressee}}

Preferred addressee used for addressing letters and other communications.

Donor Affiliation

{{donor.affiliation}}

Affiliation recorded on the Contact record.

Donor Average Gift

{{donor.average_gift}}

Average amount of the Contact's recorded Gifts.

Donor City

{{donor.city}}

City from the Contact's primary address.

Donor Display Name

{{donor.name}}

Display Name shown on the Contact record.

Donor Email

{{donor.email}}

Primary email address on the Contact record.

Donor Employer Name

{{donor.employer_name}}

Employer associated with the Contact.

Donor First Gift Amount

{{donor.first_gift_amount}}

Amount of the Contact's earliest recorded Gift.

Donor First Gift Date

{{donor.first_gift_date | date:"MMMM dd, yyyy"}}

Date of the Contact's earliest recorded Gift.

Donor First Name

{{donor.first_name}}

First Name from the Contact record.

Donor Last Gift Amount

{{donor.last_gift_amount}}

Amount of the Contact's most recent recorded Gift.

Donor Last Gift Date

{{donor.last_gift_date | date:"MMMM dd, yyyy"}}

Date of the Contact's most recent recorded Gift.

Last Membership Type

{{donor.last_membership_type}}

Membership Type from the Contact's most recent Membership Gift.

Last Membership Start Date

{{donor.last_membership_start | date:"MMMM dd, yyyy"}}

Start date of the Contact's most recent Membership.

Last Membership End Date

{{donor.last_membership_end | date:"MMMM dd, yyyy"}}

End date of the Contact's most recent Membership.

Donor Last Name

{{donor.last_name}}

Last Name from the Contact record.

Donor Last Year Gifts

{{donor.last_year_gifts}}

Number of Gifts recorded for the Contact during the previous calendar year.

Donor Last Year Giving

{{donor.last_year_gift_amount}}

Total Gift amount recorded for the Contact during the previous calendar year.

Last Year Soft Credit Amount

{{donor.last_year_soft_credit_amount | currency}}

Total Soft Credit amount recorded for the Contact during the previous calendar year.

Donor Lifetime Giving

{{donor.total_gift_amount}}

Total lifetime Gift amount recorded for the Contact.

Lifetime Soft Credit Amount

{{donor.total_soft_credit_amount | currency}}

Total lifetime Soft Credit amount recorded for the Contact.

Main Phone

{{donor.main_phone | phone}}

Main phone number from the Contact record.

Mobile Phone

{{donor.mobile_phone | phone}}

Mobile phone number from the Contact record.

Donor Nickname

{{donor.nickname}}

Nickname recorded for the Contact.

Donor Organization Name

{{donor.organization_name}}

Organization Name associated with the Contact.

Donor Postal Code

{{donor.postal_code}}

Postal or ZIP code from the Contact's primary address.

Donor Salutation

{{donor.salutation}}

Preferred Salutation recorded for the Contact.

Donor Spouse First Name

{{donor.spouse_first}}

First Name of the Contact's spouse.

Donor Spouse Last Name

{{donor.spouse_last}}

Last Name of the Contact's spouse.

Donor State/Province

{{donor.state_or_province}}

State or Province from the Contact's primary address.

Donor Title

{{donor.title}}

Title recorded for the Contact.

Donor Total Gifts

{{donor.total_gifts}}

Total number of Gifts recorded for the Contact.

Donor YTD Gifts

{{donor.ytd_gifts}}

Number of Gifts recorded for the Contact during the current year.

Donor YTD Giving

{{donor.ytd_gift_amount}}

Total Gift amount recorded for the Contact during the current year.

YTD Soft Credit Amount

{{donor.ytd_soft_credit_amount | currency}}

Total Soft Credit amount recorded for the Contact during the current year.

Gift Merge Tags

Gift merge tags pull information from the individual Gift record associated with a Transactional communication. These values describe the specific Gift or installment being referenced, rather than totals from a parent Pledge.

Merge Tag Name

Merge Tag

What It Populates

Gift Appeal

{{gift.appeal.name}}

Name of the Appeal associated with the Gift.

Gift Campaign

{{gift.campaign.name}}

Name of the Campaign associated with the Gift.

Gift Date

{{gift.date | date:"MMMM dd, yyyy"}}

Date of the Gift.

Gift Fee Amount

{{gift.fee_amount | currency}}

Processing fee amount recorded on the Gift.

Gift Fund

{{gift.fund.name}}

Name of the Fund associated with the Gift.

Gift Membership Type

{{gift.membership_type_object.name}}

Membership Type associated with the Gift.

Gift Membership Start

{{gift.membership_start | date:"MMMM dd, yyyy"}}

Membership start date associated with the Gift.

Gift Membership End

{{gift.membership_end | date:"MMMM dd, yyyy"}}

Membership end date associated with the Gift.

Gift Net Amount

{{gift.net_amount | currency}}

Gift amount remaining after the recorded processing fee is deducted.

Gift Nondeductible Amount

{{gift.non_deductible_amount | currency}}

Portion of the Gift recorded as non-deductible.

Gift Payment ID

{{gift.payment_id}}

Payment identifier associated with the Gift, such as a check number or transaction ID.

Gift Payment Note

{{gift.payment_description}}

Payment description or note recorded on the Gift.

Gift Payment Type

{{gift.type_string}}

Payment Type recorded for the Gift.

Gift Pledged Amount

{{gift.pledged_amount | currency}}

Pledged amount recorded on the individual Gift or installment record.

Gift Received Amount

{{gift.received_amount | currency}}

Total Received Amount recorded on the Gift.

Gift Soft Credit Amount

{{gift.soft_credit_amount | currency}}

Soft Credit amount associated with the Gift.

Gift Tax Deductible Amount

{{gift.tax_deductable_amount | currency}}

Tax-deductible portion of the Gift.

Gift Tracking Code

{{gift.tracking_code}}

Tracking Code recorded on the Gift.

Gift Treat Anonymous

{{gift.treat_anonymous}}

Indicates whether the Gift was requested to be treated as anonymous.

Gift Tribute Type

{{gift.tribute_type_string}}

Type of Tribute associated with the Gift, such as Honor or Memorial.

Gift Tribute Description

{{gift.tribute_description}}

Description entered for the Tribute Gift.

Gift Honoree Name

{{gift.honoree_name}}

Name of the person being honored or memorialized.

Gift Dedication Contact Name

{{gift.dedication_contact_name}}

Name of the person who should be notified of the Tribute Gift.

Gift Dedication Address

{{gift.honoree_address1}}

Address of the dedication Contact.

Gift Dedication City

{{gift.honoree_city}}

City for the dedication Contact.

Gift Dedication State/Province

{{gift.honoree_state_or_province}}

State or Province for the dedication Contact.

Gift Dedication Postal Code

{{gift.honoree_postal_code}}

Postal or ZIP code for the dedication Contact.

Gift Dedication Country

{{gift.honoree_country}}

Country for the dedication Contact.

Gift Dedication Email

{{gift.honoree_email}}

Email address for the dedication Contact.

Gift Reference Number

{{gift.reference_number}}

Reference Number associated with the Gift.

Linked Gift Donor Name

{{gift.parent_gift.donor.name}}

Name of the donor associated with a linked parent Gift.

Organization Merge Tags

Organization merge tags pull information stored within your DonorDock Organization Settings and generally begin with {{organization..

Merge Tag Name

Merge Tag

What It Populates

Organization Address 1

{{organization.address1}}

First line of the organization's address.

Organization Address 2

{{organization.address2}}

Second line of the organization's address.

Organization City

{{organization.city}}

City from the organization's address.

Organization Country

{{organization.country}}

Country from the organization's address.

Organization Email

{{organization.email}}

Email address stored in Organization Settings.

Organization Name

{{organization.name}}

Organization Name stored in Organization Settings.

Organization Phone

{{organization.phone}}

Organization phone number.

Organization Postal Code

{{organization.postal_code}}

Postal or ZIP code from the organization's address.

Organization Receipt Message

{{organization.receipt_message}}

Receipt Message stored in Organization Settings.

Organization Receipt Signature

{{organization.receipt_signature}}

Receipt Signature stored in Organization Settings.

Organization State/Province

{{organization.state_or_province}}

State or Province from the organization's address.

Organization Deductible Message

{{organization.receipt_deductible_message}}

Deductible or tax-related receipt message stored in Organization Settings.

Organization Text Number

{{organization.sms_number | phone}}

DonorDock Text Number assigned to the organization.

Organization Website

{{organization.website}}

Website stored in Organization Settings.

Donor Portal URL

{{organization.stripe_donor_portal_url}}

Link used to access the applicable Stripe donor portal for recurring payment information.

Organization merge tags can be useful for information that needs to remain consistent across multiple templates. Updating the source information in Organization Settings allows templates using the corresponding merge tag to generate the current value.

Pledge Merge Tags

Pledge merge tags pull information from the parent Pledge record, rather than from an individual Gift installment.

Several Pledge merge tags use gift.pledge within their syntax because the Transactional communication begins with a Gift that is connected to the parent Pledge. The value returned, however, comes from the overall Pledge.

Merge Tag Name

Merge Tag

What It Populates

Pledge Total Amount

{{gift.pledge.pledged_total | currency}}

Total amount of the full parent Pledge.

Pledge Balance

{{gift.pledge.balance | currency}}

Total remaining balance on the parent Pledge.

Pledge Received Amount

{{gift.pledge.total_payment_amount | currency}}

Total amount received toward the parent Pledge so far.

Pledge Gifts Received

{{gift.pledge.total_payments}}

Number of received Gift payments associated with the parent Pledge.

Pledge Start Date

{{gift.pledge.pledge_start_date | date:"MMMM dd, yyyy"}}

Start date of the parent Pledge.

Pledge Payment Link

{{gift.pledge_payment_link}}

Generates a payment link that allows the donor to make an online payment toward the applicable Pledge.

For example:

{{gift.pledged_amount | currency}}

is a Gift merge tag because it returns the pledged amount from the individual Gift installment.

By comparison:

{{gift.pledge.balance | currency}}

is a Pledge merge tag because it returns the remaining balance across the full parent Pledge.

A Gift created through {{gift.pledge_payment_link}} is automatically connected to the applicable parent Pledge.

Miscellaneous Merge Tags

Miscellaneous merge tags pull information or perform functions that do not belong to one of the primary record-based categories.

Merge Tag Name

Merge Tag

What It Populates

Current Date

{{"now" | date:"MMMM dd, yyyy"}}

Inserts the current date when the template is generated.

Email Signature

{{user.email_signature}}

Inserts the saved Email Signature of the team member selected as the Send From user. This does not generate on Print templates.

Unsubscribe Link

{{unsubscribe}}

Generates an unsubscribe link for applicable bulk Marketing emails.

The Email Signature merge tag is useful when different team members may send the same template because the populated signature changes based on the selected Send From user.

You can place the Unsubscribe Link in a Marketing email when you want an additional unsubscribe option in the body of the communication. Bulk Marketing emails also include DonorDock's standard unsubscribe functionality.

Custom Field Merge Tags

Contact and Gift Custom Fields can also be used as merge tags.

Custom Field merge tags are treated as Donor merge tags because their information comes from the Contact or Gift record. Active Custom Fields appear alphabetically alongside the other Donor and Gift options within the Merge Tag dropdown.

Only active Custom Fields are available when selecting a new merge tag. If a Custom Field was previously added to a saved template and is later archived, the existing merge tag can continue to populate even though the archived field no longer appears as an option in the Merge Tag dropdown.

Because Custom Fields are created specifically for your organization, their merge tag names and values will vary from one DonorDock account to another.

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