Migrating from Mailchimp

8/18/2026

Imports

Mailchimp

Migrations

Mailchimp is an email marketing and automation platform for managing contacts, audiences, email campaigns, and subscriber engagement.

If you are moving contact data from Mailchimp to DonorDock, you can export an entire audience or export specific segments, tags, or groups as CSV files.

Mailchimp ZIP files: A Mailchimp audience export may download as a ZIP file containing separate CSV files for different contact types, such as subscribed, unsubscribed, non-subscribed, and cleaned contacts. Unzip the file to access the individual CSV files before reviewing or importing your data.

Update the Contact Table Columns

Mailchimp's contact table lets you control which information is displayed for contacts in an audience.

To update the columns shown:

Log in to your Mailchimp account.
Select Audience.
Click All contacts.
If you have more than one audience, use the Current audience dropdown to select the audience you want to work with.
Open the Toggle Columns dropdown.
Check the fields you want to display and uncheck any fields you want to hide.
To change the column order, click and drag the three vertical dots next to a field to your preferred location.
Click Save.

Export an Entire Audience

To export all contacts from an audience:

Select Audience.
Click All contacts.
If you have more than one audience, use the Current audience dropdown to select the appropriate audience.
Click Export Audience.
Once the export has finished processing, click Export as CSV to download the file.

For a complete migration, review all CSV files included in the export, including files for different contact subscription statuses.

Export a Specific Segment

If you only need contacts from a particular segment:

Select Audience.
Click All contacts.
If needed, select the appropriate audience from the Current audience dropdown.
Select View Segment and choose the segment you want to export.
Click Export Segment.
Once the export has finished processing, click Export as CSV.

Export Contacts by Tag

To export contacts associated with one or more Mailchimp tags:

Select Audience.
Click All contacts.
If needed, select the appropriate audience from the Current audience dropdown.
Open the Filter by Tags dropdown and select a tag.
Mailchimp will display a segment containing contacts with that tag.
To include additional tags, use the Filtered By Tags dropdown to update the filter.
Click Export Segment.
Once the export has finished processing, click Export as CSV.

Mailchimp tags may be useful when recreating contact organization in DonorDock. Depending on how your organization used them, tags may be imported as Badges or Marketing Lists

Export a Group

To export contacts belonging to a Mailchimp group:

Select Audience.
Click Audience dashboard.
If needed, select the appropriate audience from the Current audience dropdown.
Open the Manage Audience dropdown and select Manage contacts.
Click Groups.
Click View Groups to expand the group you want to review.
Click the # contacts link for the group to view its contacts.
Click Export Segment.
Once the export has finished processing, click Export as CSV.

Mapping Mailchimp Data to DonorDock

Use the following table as a reference when mapping Mailchimp fields during your DonorDock import.

Not every Mailchimp field has a direct equivalent in DonorDock. Some fields may be left unmapped, while others may be retained using options such as Badges, Notes, or other available DonorDock fields.

Mailchimp Field	Description	DonorDock Field
Email Address	Contact's email address	Email Address
First Name	Contact's first name	First Name
Last Name	Contact's last name	Last Name
MEMBER_RATING	Mailchimp contact rating on a scale of one to five	N/A
OPTIN_TIME	Date and time associated with the contact's Mailchimp opt-in	N/A
OPTIN_IP	IP address associated with the contact's opt-in	N/A
CONFIRM_TIME	Date and time the contact confirmed their Mailchimp subscription	N/A
CONFIRM_IP	IP address associated with the contact's subscription confirmation	N/A
LATITUDE	Latitude derived from Mailchimp geolocation data	N/A
LONGITUDE	Longitude derived from Mailchimp geolocation data	N/A
GMTOFF	GMT offset used by Mailchimp for the contact's timezone information	N/A
DSTOFF	Daylight saving time offset used by Mailchimp	N/A
TIMEZONE	Timezone derived from the contact's geolocation data	N/A
CC	Country information derived from Mailchimp geolocation data	N/A
REGION	Region information derived from Mailchimp geolocation data	N/A
UNSUB_TIME	Date and time associated with an unsubscribe	N/A
UNSUB_CAMPAIGN_TITLE	Campaign associated with an unsubscribe	N/A
UNSUB_CAMPAIGN_ID	Identifier for the campaign associated with an unsubscribe	N/A
UNSUB_REASON	Reason provided for unsubscribing	N/A
UNSUB_REASON_OTHER	Additional unsubscribe reason information	N/A
LEID	Unique contact identifier within a specific Mailchimp audience	N/A
EUID	Unique contact identifier at the Mailchimp account level	Account Number
NOTES	Notes stored on the Mailchimp contact profile	Description, Special Circumstances, or Notes import
TAGS	Tags assigned to the contact in Mailchimp	Badges

DonorDock does not have access to Mailchimp or control over changes to its features, terminology, or export process. This guide is provided as a general resource to help you begin your migration. If the options available in your Mailchimp account differ from those shown here, or you need assistance exporting additional information, you may need to contact Mailchimp for guidance.

Was this guide helpful?