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Email Summary Information

After you have sent a bulk outreach email through DonorDock, you may view a summary of the sent email, including deliverability, bounce rate, click, and open rate statistics.

View the Summary Details Page
  1. Navigate to the Bulk Emails page (Outreach> Emails)

  2. Click the Sent tab

  3. Select an email subject to view the summary of the email

Summary Card

The left of the details page will show the summary card of information, including:

  • Sent On: Date and time the email was initiated

  • Sent To: Who the email was sent to

  • Sent From: Team Member the email was sent from

  • Subject: Subject line of the email sent

  • Campaign: Campaign (if any) the email was tracked to

  • Appeal: Appeal (if any) the email was tracked to

  • Public URL: A public URL with the email content to be shared via other mediums

Statistics Card

You'll find statistics, clicked URLs, and a link to the Group Email Activity report on the details page's right side.

A refresh icon in the card's top corner lets you update the statistics as emails are still being sent.

Email Activities

Scrolling to the bottom of the Email summary page, you'll find a list of email activities. Clicking on the subject of any email activity will take you to the details page for that specific activity.

To quickly switch your view between All Email activities, delivered, bounced, dropped, opened, and clicked, use the filter icon on the right of the activities section.