Product Updates 10.30.2026

New features & improvements

• Donor Portal: an all-new home for your donors
  The new Donor Portal is here! DonorDock now gives donors their own dedicated place to manage their giving relationship with your organization, replacing the previous Stripe Donor Portal experience. Donors can securely sign in to update their profile, manage payment methods and recurring gifts, review their giving history, and access contribution statements, all from one convenient place. This brings more of the donor experience directly into DonorDock and gives supporters an easier way to manage their information and giving without contacting your team.

• Contribution Statements: statement history and delivery tracking
  Contribution Statement History now shows who was sent a statement and when, along with email delivery information for emailed statement runs. This makes it much easier to track year-end statement delivery and follow up when needed.

• Contribution Statements: run notifications and progress tracking
  You'll now receive an email when an emailed statement run finishes or when it encounters an error. While a run is processing, the new Statement History page also displays a live sent and total count so you can follow its progress.

• In-Kind Statements: more filtering options
  In-kind statements now support the same filtering options available for regular contribution statements, giving you more control over which gifts and donors are included.

• Giving Pages: improved social sharing previews
  When a Giving Page link is shared on Facebook, LinkedIn, Slack, and other supported platforms, the preview now uses the Giving Page's title, description, and image instead of a generic "Online Donation" preview. This also works with DonorDock short links.

• GoFundMe Pro: automatically apply donations to open pledges
  A new optional setting can automatically apply synced GoFundMe Pro donations toward a donor's open pledge for the same Campaign, reducing pledge balances without requiring manual matching.

• Automations: easier-to-read filters
  Locked automations now display their filters as a plain-text summary, making it easier to understand the conditions behind an automation. The filter builder has also been updated so operator names are no longer cut off.

• Funds: search by description
  Fund searches now match against the Fund description in addition to the Fund name, both on the Funds list and when selecting a Fund elsewhere in DonorDock.

• Report exports: Gift Tags included
  Gift Tags added through imports or automatically through the First Gift, Second Gift, and Largest Gift tags now appear in report CSV exports, helping exported data match what you see in DonorDock. We also corrected existing gifts that were missing these tags.

• Custom fields: improved "Is False" checkbox filtering
  Filtering a checkbox custom field using "Is False" now includes records where the checkbox has never been selected, as well as records where it was previously selected and later cleared.

Bug fixes

• Previewing statements, running in-kind statements by email, and contacts that fall below the gift threshold no longer create incorrect "Generated letter statement" activities.

• Large Gift imports now process without stalling or timing out.

• Campaign, Appeal, and Fund totals missing from the Fundraising Dashboard have been recalculated and now display correctly.

• View-only records in the Donor Portal no longer show sign-in or add-mobile prompts that don't apply to them.