Product Updates 8.2.2026

Pledge recurrence fields (Monthly, Bi-annual, One-time, etc) are now available in Gift Reports, the Pledge Balance Report, and the pledge list under Transactions > Pledges
The Add/Edit Pledge form now clarifies that Pledged Amount represents the total pledge amount across all installments, not the amount of each payment
The character limit for bulk text messages has been increased to the maximum supported by Twilio, 1600 characters. A cautionary warning will also appear when messages exceed the recommended length, since longer messages may be split into multiple segments or impact delivery
The activity detail page now displays the specific reason a text message failed to deliver, such as attempting to send to an unsubscribed recipient
The QuickBooks Online integration now includes items with a Cost of Goods Sold income account in the Fee Product dropdown, with updated guidance to help configure eligible items
The OneCause integration now supports importing complimentary $0 transactions, which were previously excluded from syncing
Zapier now includes an Update Gift action, allowing existing gifts in DonorDock to be updated by your Zaps
Zapier contact searches can now locate the Anonymous donor record
Ask activities can now be associated with a Fund, just as they can already be linked to a Campaign
Bug Fixes

Fixed an issue where hidden characters in donor names could prevent gifts from syncing to QuickBooks Online
Fixed an issue where contacts who unsubscribed from text messages were not consistently marked as SMS Unsubscribed
Fixed an issue where Ask Amount, Planned Ask Amount, Ask Stage, and Ask Probability fields could return empty values through the Public API Activities endpoints
Updated Journeys to use milestone tags for milestone filtering, improving reliability
Fixed an issue where bulk campaign actions could result in an error
Fixed an issue affecting CSV exports from the LYBNT report
Fixed an issue where invoice history was not visible for suspended accounts
Resolved errors affecting certain data views, lists, and reports