Product Updates 9.13.2026

New features & improvements

• User Settings: refreshed profile and settings layout
  User Settings now use the same sidebar navigation as Organization Settings, making it easier to find profile information, notifications, Otto nudges, API keys, and other account preferences.

• Zapier: contact creation now returns full contact details
  Re-running a Create Contact Zap for an existing contact now returns the contact's full details instead of a blank response, allowing the rest of the Zap to continue as expected.

• Contact search: combine multiple search criteria
  Contact lookups through Zapier and the Public API can now correctly use multiple search criteria at once, such as ID, email, and phone, instead of only using the last value provided.

• Automations: choose when emails and texts are sent
  Automation emails and text messages can now be scheduled for a specific time of day. This makes it easier to delay messages triggered overnight and send them during your preferred communication hours.

Bug fixes

• Automations: duplicate list and badge adds no longer re-trigger workflows
  Adding a contact to a marketing list or badge they already have will no longer incorrectly trigger related automations again.

• Imports: skipped row reasons now remain visible
  Fixed an issue that could remove the reason a row was skipped after an import finished, making it easier to review and correct skipped records.

• Ask Board: stage order now saves correctly
  Ask Board stages can now be reordered by dragging them into place, replacing the previous sort dropdown and ensuring the selected order saves correctly.

• Stripe: improved recurring gift reliability
  Improved reliability when capturing recurring gifts through Stripe.