šŸŽ‰ Product Updates šŸŽ‰

šŸŽŠ Stripe Connect is here! šŸŽŠ

What is Stripe Connect?

Stripe Connect offers a fast and easy way for your organization to accept donations through DonorDock.

Why is this so exciting?

āŒ No more API key requirement to link your Stripe to DonorDock!

In addition to improved onboarding, Stripe Connect offers an improved customer support experience and support for future payment processing features.

New customers will use Stripe Connect when configuring their DonorDock giving pages.

Existing customers already using Stripe will remain using the API key integration until required to use Stripe Connect. A date for this requirement has not yet been determined and customers will be notified well in advance that they must move to Stripe Connect. Until then, DonorDock giving pages will work as they have before with no loss of functionality. However, we encourage you to take the time to migrate over to Stripe Connect now!

šŸŽŠ Giving Page Updates šŸŽŠ

We're excited to release an improved online giving experience for creating and sharing giving pages.

āš ļø Many of these advanced giving page features are ONLY available after you are connected with Stripe Connect! āš ļø

Features included with Stripe Connect:

ā­ QR Code sharing

ā­ Additional Image options to load featured image pictures from your device, URL, web search, Facebook, Instagram, or Google Drive.

ā­ Receipt Settings for individual giving pages

ā­ Giving Frequencies for individual giving pages

ā­ Customizable Labels for Preset Giving Amounts

ā­ Smoother selection for Fund Designation on Giving Pages

ā­ Add Gift Tags to Gifts when donation is made

ā­ Add Badges and Marketing Lists to Contacts when Donation is made

ā­ Ability to Duplicate Giving Pages

ā­ Ability to Accept Donations via ACH and Google Pay

ā­ Preview option for Thank You Message that will display to donors after successful completion of gift

šŸŽŠ Two Factor Authentication šŸŽŠ

In today's online world, data can be a tempting target for cybercriminals. At DonorDock, we recognize the need to keep your donor information safe and protected.

Now with Two Factor Authentication, you can easily add an extra level of protection to your DonorDock account.

Two-factor authentication (2FA), is a security process in which you use two different authentication factors to log into your account. In DonorDock, that second factor is a 6 digit code that is emailed to your registered email address during login.

This new 2FA option is not mandatory, however we strongly recommend enabling two factor authentication on your account. Administrators of your DonorDock account control your organization's 2FA requirement under Organization Settings.

šŸž Bug Fixes šŸž

  • Corrected issue where when an existing contact responded on a signup form, if they responded to the question "How did you hear about us?", their response was not noted on the existing contact record.

  • Fixed issue where past due action board items were not appearing on the action board list

  • Corrected issue where new Lapsed Status period was not updating on all contacts

  • Fixed issue with marketing list filter not applying correctly on gift reports