Release Notes 12.5.2025

As we head into the busy end-of-year season, we’re excited to share our latest DonorDock release. These updates focus on making contribution statements easier to manage, improving reporting flexibility, and expanding integrations that help keep your data accurate and up to date.

Whether you are wrapping up year-end giving or planning ahead for the new year, these improvements are designed to save you time and reduce extra steps when you need things to work smoothly.

✨ Contribution Statement Improvements

We’ve made several updates to improve flexibility and accuracy when sending end-of-year contribution statements using DonorDock’s prebuilt template.

What’s new:

• Merge tags may be inserted in the Statement Message field for a more personalized donor message

• Fund is now available as a column option on contribution statements

• Fixed an issue where statement date ranges were not applying correctly

• Resolved an error where individual contribution statements were not generating properly

• Updated statements to ensure custom payment types appear as expected

• The default Contribution Report now includes additional filtering options, matching the filters available in automations

✨ POINT Integration Available

POINT is a volunteer management platform that helps organizations track volunteers, hours, and engagement. The new DonorDock + POINT integration can help keep volunteer and donor data connected in one place.

Key highlights

• Contacts from POINT sync into DonorDock once per day

• Volunteer hours recorded in POINT automatically flow into DonorDock

• A DonorDock Donate button can be added directly to your POINT page, giving volunteers an easy way to support your organization financially

This integration makes it easier to recognize, engage, and report on supporters who contribute both time and donations when using both POINT and DonorDock.

✨ Fundraise Up Integration

Fundraise Up is a digital fundraising platform designed to optimize the online giving experience. DonorDock now offers a direct Fundraise Up integration, eliminating the need for manual imports and ongoing reconciliation.

What this integration includes:

• Automatic syncing of donation data from Fundraise Up into DonorDock

• Accurate donor records, gift history, and reporting without extra steps

• Ongoing updates to existing donations, including refunds, failed transactions, and status changes

This ensures donor profiles, campaign totals, and reports in DonorDock stay consistent with what is recorded in Fundraise Up.

🚢 Hull Repairs and Bug Fixes

We also shipped a wide range of fixes and behind-the-scenes improvements

• Updated bulk text message stats to display sent and delivered statuses without opening individual texts

• Corrected donor stats so lifetime volunteer hours now include partial hours

• Updated custom payment types to appear in Zapier trigger events when sending gift data

• Fixed transactional receipt templates so sending via automation correctly updates Receipt Sent from false to true

• Updated contact merge behavior to ensure custom field values are retained

• Fixed an Action Board issue where letter activities were missing from timelines

• Resolved an issue where Double the Donation confirmation did not appear correctly on giving pages

• Fixed Giving Summary reports where pledged amounts were not included correctly in totals

• Added new Gift Report columns for Fund Name and Fund Class Name

• Fixed an issue where copying a giving page removed custom fields

• Corrected errors with First Gift Date and Second Gift Date fields on Contact Reports

• Fixed an error when creating bulk activities from reports

If you want to dig deeper, you can explore the help articles linked below for step-by-step guidance on these updates.

We know the end of the year can be a busy stretch, and we’re grateful for your trust in DonorDock. As you chart a course into the new year, we always welcome your ideas on our Ideas page.

Thanks for sailing with us 💜