🎉 Product Updates 🎉
New Features & Enhancements
We’re thrilled to announce two exciting updates in DonorDock—one long-requested feature and one major performance enhancement!
✨ New Feature: Custom Fields for Contact Records
You asked, and we listened! Custom Fields are now available in DonorDock! 🎉Custom fields provide greater flexibility to track the unique information that matters most to your organization without needing to rely on complex badges for demographic information.
⭐ Create Custom Fields for Contact Records
Capture organization-specific data that goes beyond standard contact details.
⭐ Add Custom Fields to Signup Forms and Giving Pages
Include your custom fields on online forms to collect personalized data at the time of signup or donation.
⭐ Import Data into Custom Fields
When importing a spreadsheet, you can map columns to your existing custom fields (must be created in advance).
⭐ View Custom Fields in Reports
Easily add custom fields to contact-based reports to view and export this information alongside standard fields.
📌 Note: This initial release supports custom fields for Contact records only. We’re grateful for the valuable feedback from our beta testers and look forward to exploring future expansions of this feature.
✨ Improved Reporting Performance
We’ve made major performance improvements to how reports are processed in DonorDock—especially when working with large datasets.
What’s New:
⭐ Faster and more reliable processing for reports with over 30,000 rows, reducing wait times and system strain.
⭐ Improved export handling: Instead of downloading reports directly through your browser (which can cause timeouts or slow performance), report exports will now be processed in the background and delivered to your email when ready.
This change ensures a smoother experience, especially when generating high-volume reports, allowing you to keep working in DonorDock without interruption while your report finishes processing behind the scenes.
Bug Fixes
🐛 Fixed an issue in the OneCause integration that caused duplicate contact records during sync.
🐛 Resolved an error where email credits were not correctly deducted when sending bulk emails.
🐛 Fixed a bug in Gift Import that prevented Membership Types from being properly attached to Membership Gifts.
🐛 Improved the Import Undo experience by adding a preview showing how many records will be removed.
🐛 Corrected an issue where removed appeals from gifts were still appearing in reports.
