Release Notes 9.29.2025

We’re excited to share the latest updates and improvements in DonorDock. This release introduces several powerful new features and enhancements, along with repairs to ensure your work continues to run smoothly.

✨ Custom Payment Types

Organizations can now create and manage their own payment types in addition to the system defaults. Admins can access this setting by navigating to the Settings menu and scrolling down on the right to the payment type fields.

• New default payment types have been added: DAFPay, Google Pay, Apple Pay, and Cash App

• Admins can add custom payment types to fit their needs

• System defaults such as Cash, Credit Card, and ACH cannot be deleted

✨ Lifetime Volunteer Hours

A new Lifetime Volunteer Hours field has been added to all report types (Contacts, Gifts, and Activities). When added to a report, this column provides the aggregate sum of all lifetime hours tracked for each contact through the Volunteer activity type.

This helps you quickly view and report on the total volunteer engagement of your supporters.

✨ Gift Tags in Zapier

Gift tags can now be included in Zapier actions. When configuring a Zap to create a new gift in DonorDock, you will see the option to set gift tags as part of the setup. These tags are applied to the gift at the time it is created, ensuring your records stay organized from the start.

With this update, automations through Zapier can now mirror the same tagging structure you use in DonorDock.

✨ Multiple Ask Boards

Ask Boards have been expanded to support multiple boards within an organization. Each board can have its own stages and filters, making it easier to manage separate pipelines for campaigns, teams, or initiatives.

Key highlights include:

• Create new Ask Boards or copy existing ones with their stages

• Admins can set default filters and manage stages per board

• Users can set a personal default board for their own workflow

• Asks can only belong to one board at a time, but they can be reassigned

• "Ask Board" is now available as a column in Activity Reports to include in filtering and managing reports

🚢 Hull Repairs and Bug Fixes

• Fixed issue with GoFundMe Pro where contacts were syncing without an owner, ignoring organization default settings

• Corrected a problem with the Double the Donation integration syncing correctly.

• Updated import process so that rows skipped due to insufficient data or a duplicate match now appear in a dedicated Skipped Records column instead of the error column

• Improved an overnight job that updates membership status, ensuring the Active Member flag stays accurate

• Corrected issue with Grant Gifts so they now appear properly in timelines, reflect the correct date and type, and apply to lifetime donor totals

• Fixed an error with extra-wide organization logos extending past the giving page boundaries

• Resolved an issue where the payment type from GoFundMe Pro was not being set correctly on gifts

For a closer look at these new features, dive into the articles linked below. Have ideas to make DonorDock shine brighter? Share them on our Ideas page. Every suggestion helps us sail further together.