Skip to main content

Two-Factor Authentication (2FA) and Password security with DonorDock

In today's online world, data can be a tempting target for cybercriminals. At DonorDock, we recognize the need to keep your Donor information safe and protected.

Usually, account hijackings are carried out by phishing attempts or hackers who take advantage of predictive passwords. It is highly recommended that your organization maintain strong and unique account passwords to help keep your donor information safe.

Your password to DonorDock must be at least eight characters long. Ideally, we recommend a combination of characters and numbers to help make the password as complex yet memorable as possible.

Additionally, enabling Two-Factor authentication (2FA) can provide an extra layer of security to your DonorDock account, even if your password does become compromised.

πŸ™‹πŸΏβ€β™‚οΈ What is Two-Factor Authentication?

Two-factor authentication (2FA), is a security process in which you use two different authentication factors to log into your account. In DonorDock, that second factor is a 6 digit code that is emailed to your registered email address during log in.

πŸ™‹πŸΌβ€β™€οΈ Are you required to use 2FA in DonorDock?

2FA is not mandatory, however we strongly recommend enabling the 2FA option on your account. Administrators on your DonorDock account may control your 2FA requirement under your Organization Settings.

To Turn On Your DonorDock 2FA
  1. Navigate to the Settings menu (grid icon top right of DonorDock) and select Settings from the drop down.

  2. Scroll down to the Security Sections on the right.

  3. Click to enable the toggle to "Require Two-Factor Authentication"

  4. Set the frequency for how often the 2FA code will be required for validation: Every Login, every 14 days, 30 days, 45 days, or 90 days

  5. Click Save at the top right of your organization settings. All team members on your organization will now be prompted to verify their 2FA code upon log in.