DonorDock is a US-based company, and we support US-based nonprofits (or nonprofits with a US presence)
For full access to all the features within DonorDock, your organization must be a registered 501(c)(3) (or similar tax-exempt classification) with the United States Internal Revenue Service (IRS).
During your initial signup and registration with DonorDock, you will be asked to provide a Tax Exemption Letter (also known as Exemption Determination Letter) to DonorDock. If you do not have the Tax Exception Letter available at the time of signup, you have the option to upload the document underneath Organization Settings.
Until your organization has been successfully verified, you will have limited access to Marketing and Online Giving features in DonorDock.
Features that will be locked until verification include, but are not limited to:
Requesting an SMS number for Text-to-Donate
Publishing a Giving Page
Publishing a Sign Up Form
Scheduling or Sending Marketing emails
To Upload your Tax Exempt Letter under Organization Settings
Once logged into DonorDock, click the Settings Menu icon (grid icon)
Select the option to Verify Organization
Click the blue button Upload Document
Select your Tax Exemption Letter and upload to DonorDock
You will receive a message that we have received your document and are now reviewing. Once approved, you will have full access to all features in your DonorDock subscription level.